Due to ongoing flooding and high water levels in Hat Yai District, Songkhla Province, the Civil Aviation Authority of Thailand (CAAT) advises passengers to carefully consider the necessity of their travel while conditions remain unstable. Travel to and from Hat Yai Airport may be difficult, as passenger transport services provided by state agencies may be unable to operate at certain times, resulting in reduced travel convenience.

 Transportation Advisory

**For inbound travel to Hat Yai:** Passengers should ensure arrangements for a confirmed pickup at the airport.

**For outbound travel from Hat Yai:** Passengers should allow additional travel time, as several routes remain flooded.

Passengers are encouraged to follow the latest airline updates to avoid being stranded at the airport, where food, drinking water, and waiting area capacity may be limited.

 Airline Assistance Measures

Airlines have announced support measures for passengers who choose not to travel on flights to/from Hat Yai until 30 November 2025:

1) Thai Airways
- Flight/date changes permitted for new travel by 15 December 2025
- Refunds provided according to ticket conditions or converted to EMD credit valid for 365 days for future domestic travel
- Full refunds available for canceled flights

2) Bangkok Airways
- Flight changes on the same route permitted without fees; new travel by 15 December 2025
- Refunds provided according to ticket conditions or full-value Travel Vouchers valid for 365 days

3) Thai AirAsia
- One-time date change allowed without fees; new travel within 30 days of original date
- Fare value may be retained in a Credit Account for future travel; rebooking permitted within 2 years

4) Thai Lion Air
- One-time flight change permitted within 90 days, without fees
- Ticket credit valid for 90 days from original travel date
- Free route changes to other Southern destinations until 30 November 2025

5) Nok Air
- One-time flight change permitted within 1 month
- One-time change to a nearby airport permitted within 1 month
- Credit voucher valid for 90 days

6) Thai Vietjet Air
- One-time flight change on the same route permitted; new travel within 30 days
- Credit shell valid for 365 days

**Note** Passengers are advised to verify conditions with each airline directly and submit requests via Call Center, website, or social media prior to finalizing travel plans.

 Latest Flight Cancellations (as of 26 November 2025)

*AirAsia (26–30 November 2025)
- FD3114/3115 DMK–HDY–DMK (17:40–18:10)
- FD3118/3119 DMK–HDY–DMK (20:55–21:30)

*Thai Vietjet Air (27 November 2025)
- VZ328/329 BKK–HDY–BKK (21:15–21:50)

**Passenger Rights**
Passengers affected by cancellations are entitled to compensation under CAB Regulation 101, including full refunds or rebooking options.